PRIVACY POLICY
We protect your secrets as carefully as we craft our scares. Learn how we handle your personal information.
Last Updated: 10/29/2025
Your Privacy Matters
Crooked World Horror ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our haunted attractions, use our website at crookedworldhorror.com, or interact with our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Contact Forms
- • Name (required)
- • Email address (required)
- • Phone number (optional)
- • Message content
- • Timestamp of submission
Job Applications
- • Full name (required)
- • Date of birth (required for age verification)
- • Email address (required)
- • Phone number (required)
- • Position interests
- • Written responses about interest in working with us
- • Consent preferences
Newsletter Subscriptions
- • First name (required)
- • Last name (required)
- • Email address (required)
- • Marketing consent (required)
- • Subscription preferences
Website Analytics
- • IP address
- • Browser type and version
- • Device information
- • Pages visited and time spent
- • Referral sources
- • Geographic location (general)
How We Use Your Information
Communication: To respond to inquiries, send event updates, and provide customer service
Employment: To process job applications and contact potential employees
Marketing: To send newsletters and promotional content (only with your consent)
Website Improvement: To analyze website usage and improve our services
Legal Compliance: To comply with applicable laws and regulations
Safety: To ensure the safety and security of our attractions and guests
Third-Party Services
We use the following third-party services to provide and improve our services:
Email Services
- • Resend (email delivery and marketing)
Analytics & Automation
- • Google Analytics (website analytics)
- • Zapier (workflow automation)
Ticketing
- • FearTicket.com (ticket sales)
Maps & Location
- • Google Maps (location services)
These services may collect and process your data according to their own privacy policies. We encourage you to review their privacy practices.
Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- • Encrypted data transmission (SSL/TLS)
- • Secure data storage with access controls
- • Regular security assessments
- • Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate personal data
- Erasure: Request deletion of your personal data (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal data
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, contact us at mercy@crookedworldhorror.com
Marketing Communications
We will only send you marketing communications if you have:
- • Explicitly opted in to receive them
- • Provided your consent during account creation or form submission
- • Not previously unsubscribed from our communications
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or visiting our unsubscribe page.
Cookies & Tracking
Our website uses cookies and similar tracking technologies to:
- • Remember your preferences
- • Analyze website traffic and usage patterns
- • Improve website functionality
- • Provide personalized content
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
Age Restrictions & Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
For employment applications, we require applicants to be 18 years or older and collect date of birth solely for age verification purposes.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove such information.
Data Retention
We retain your personal information only as long as necessary to:
- • Provide requested services
- • Comply with legal obligations
- • Resolve disputes
- • Enforce our agreements
Typical retention periods:
- • Contact inquiries: 2 years
- • Job applications: 1 year
- • Marketing subscriptions: Until unsubscribed
- • Website analytics: 26 months (Google Analytics default)
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us:
BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.